Shipping policy

Shipping Policy

Last updated: July 31, 2026

Cult of Bliss ships to supported destinations shown at checkout. Available shipping methods, delivery estimates, taxes, duties, and shipping charges are displayed during checkout before you place your order.

Processing time

Orders are usually processed within 1-3 business days, excluding weekends and holidays. Processing may take longer during high-volume periods, product launches, address verification, or fraud review.

Discreet packaging

Orders are shipped in discreet outer packaging. Product names and product contents are not described on the outside of the package. Carrier labels may include legally required sender, destination, customs, or logistics information.

Free shipping threshold

Free discreet shipping may be available for eligible orders over $150 to supported destinations. Eligibility is calculated before checkout is completed and can depend on destination, shipping method, product availability, and active promotions.

Tracking

When tracking is available, tracking details are sent after dispatch. Tracking events can take time to update after the carrier receives the package.

International orders, customs, and import rules

Customers are responsible for making sure the ordered products can be legally purchased, imported, and delivered to their destination. Customs duties, import taxes, brokerage fees, or local carrier charges may apply and are the customer's responsibility unless they are collected at checkout.

We are not responsible for delays, seizures, returns, or additional costs caused by customs, local restrictions, incorrect address details, failed delivery attempts, or refusal to pay required import charges.

Address accuracy

Please review your shipping address before placing an order. We cannot guarantee address changes after an order enters fulfillment. If a package is returned because of an incorrect or incomplete address, additional shipping fees may apply before reshipment.

Lost, delayed, or marked-delivered packages

If your package appears lost, delayed, or marked delivered but not received, contact us at joyimagievan-service@outlook.com with your order number. We may ask you to check with the carrier and confirm the delivery address before we can review replacement or refund options.

Questions

For shipping questions, contact joyimagievan-service@outlook.com before placing your order.